As the sun comes up, I want to share with you how to get even better client results with about 10% of the coaching time.
I’ll give you a little sneak peek into a tool that we use in Black Belt called The Coach-O-Matic™.
If you think about the work you do with your clients,
Today, I want to talk to you about what you track and what you measure.
In our Boardroom, we track The 5 Dials™. Thinking about adding one more though.
We track monthly revenue, profit, number of leads per month, number of days in your genius (the thing that brings in the money that’s easy, effortless fun for you), and number of free days.
So what’s the thing we might add?
Maybe strategy can wait.
Maybe you don’t have to have all the long term vision (sort of that) when you first get started.
Maybe what you need is something a lot more grounded on the ground — a lot simpler.
I’ve been thinking a lot about it slightly as we looked at our clients.
It was at an event a few weeks ago for Black Belt and we’re at after lunch with these guests.
I’ve got a question here from Ben who says, “One week I get a testimonial and the next week they want to leave. When starting out, made a rookie mistake. We didn’t have a commitment length/tie in policy (I’ve now changed that). Do I let them go or try to save? I feel like they’re not telling the truth. They’ve had their result, and then here, want to quit. What should we do?”
Okay.
I want to have a really real conversation with you about what to do when somebody wants to cancel their membership. They’re a partway through a program with you, but what do you do?
It’s kind of the truth of the thought, isn’t it?
There’s a hole in their contract, be the tough guy, and there’s the ‘Don’t be a douche’. You don’t want to hold somebody to something that they don’t want to be part of and I just want to share with you how we approach that.
One of the mistakes we often make is we go to extremes. We either go all business and neglect family, or we make excuses like, “Oh, I can’t run my business. I can’t grow a business. I can’t really focus on my business because I’ve got a family.” And those are just silly decisions.
Don’t be an ‘or’ person. Be a ‘both’ person.
Your family could be the reason why you can’t do stuff,
In today’s #AskTaki, I’ve got a great question from Emily who asked…
“I need advice on how I can create a culture and understanding my hiring group program that’s a rolling community intended for them to stay a while like in Black Belt. This hasn’t historically been how my programs are being run, but I want to shift this…”
“…I know I can pre-frame this in future sales,
Hey gang, it’s Taki here.
I’m going to answer a quick question today that was asked by a great client called Isaac. And Isaac asked a little bit about our Boardroom program. Some of the things I obviously can’t share are Boardroom details —it’s like Fight Club.
But the one thing he did ask was about how to keep people accountable. And so, rather than give you all of the details about how we do accountability in Boardroom,
I’ve got a question from Dave who wants to know, “What’s the best way to handle the ‘I need to talk to my spouse’ objection?”
You’ve either got to get the partner who’s present with you to make the decision (in spite of their partner), or you need to somehow get them onboard, but do it in a way that doesn’t doesn’t slow down your sales process.
I’m going to give you 2 tips:
If the husband and wife both need to be onboard for the prospect to say ‘Yes’,