What to Do When Your Client Wants to Cancel After Getting Huge Results
I’ve got a question here from Ben who says, “One week I get a testimonial and the next week they want to leave. When starting out, made a rookie mistake. We didn’t have a commitment length/tie in policy (I’ve now changed that). Do I let them go or try to save? I feel like they’re not telling the truth. They’ve had their result, and then here, want to quit. What should we do?”
Okay.